Now Hiring - Healthcare Sales Ambassador-Boston in Boston, MA

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Sales Ambassador- Boston

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

ABOUT ABBOTT MOLECULAR:

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Come join us at Fortune’s #1 Most Admired Companies in Medical Products.

WHAT YOU’LL DO

The Sales Ambassador will be the representative of Abbott and the Abbott Molecular Division (AMD) brand to the customer. The Sales Ambassador operates as the primary account management contact with customer accounts; with a focus on growing new business, improve economic profitability; increase customer loyalty; business retention via contract renewal and closing new Informatics solutions. Additional functions include:

• Act as trusted partner to existing customers
• Build promoters and achieve targeted retention rate
• Manage and drive development of accounts according to strategic account plan (i.e., value expansion and economic profitability)
• Coordinate order, delivery, and billing

Position Accountability Scope

Be the representative of Abbott and the AMD brand to the customer with emphasis on laboratory management. Will interact with Acquisition and Sales Specialist teams; Value Expansion Representative; Area/ Regional Marketing; Customer Support Center and Technical Service; Finance. This position is a very visible and will influence customer purchase decisions. Makes decision on reagent utilization on integrations and troubleshooting product replacement. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.

EDUCATION AND EXPERIENCE YOU’LL BRING

• Bachelor’s degree or equivalent relevant experience required.
• Minimum of five years relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, field service, technical call center, for Abbott Diagnostics products, which may include:
• Experience providing technical product application and/or hardware support -Experience interfacing with customers.

• Bachelor’s degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology or Commercial is preferred.
• 2+ years’ relevant healthcare/sales experience
• Anticipates, identifies and meets internal and external customer needs and requests; Negates and Resolves Conflicts; Maintains a professional demeanor, even under stressful conditions.
• Makes logical timely decisions based on analysis and experience.
• Effectively Manages Time; Prioritizes tasks and defines tasks necessary to meet goals; Organizes own activities and time to complete multi-faceted tasks and assignments; Manages daily workload related to call documentation; parts inventory and cycle count accuracy.
• Demonstrates proficiency and works efficiently with computer and other digital devices.
• Adheres to proper call documentation.

Apply Now

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [please apply online] Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at [please apply online] on Facebook at [please apply online] and on [please apply online] [please apply online].

The base pay for this position is $71,300.00 – $142,700.00. In specific locations, the pay range may vary from the range posted.